Services Requested
Which Standards are included in the Integrated Management System?
Is there a time constraint? What is the target for completion of the scope of work?
For Additional Sites, please provide: Site Locations / Site Activities / Approximate Square Footage / Number of Employees at Each Site
What standard(s) is the company currently certified to and how long has it been certified? (WCH recognizes that your company may be certified to more / less standards than will be included in the IMS.) Who is the Registrar?
What are the company's main products and / or services? Are there different product lines at different sites? Please provide additional information so that we can understand the overall operations of your organization.
Are there MRP / ERP or other systems / software being used to support the ISO system? What are they and how many employees have ready access to the computer?
Is there a Document Control system in place, hard copy or electronic? How long has the system been in place? If document control software is being used, which one? Are documents, including forms, adequately controlled; review, approval, distribution, and revision? How are Engineering Drawings controlled?
Is there a Quality Manual and, if yes, approximately how many pages is it?
Are there Level 2 documents (also called Procedures / SOPs, etc.) and, if yes, how many, format (text vs. flowchart) and average size (pages)? Are Level 2 documents clearly identified? How many Level 2 documents are there?
Are quality system records clearly identified and controlled? Is a record master list used to identify record location and retention?
Are there trained Internal Auditors; how many, who trained them? Is there an internal audit process in place? Will Internal Audit be outsourced?
Are there any additional complications or concerns that we should know about?
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